Access Statement for Mullacott Farm Static Caravan
Introduction
The Mullacott Farm Static Caravan is a 6-berth caravan. The accommodation is in Ilfracombe, Devon - a five-minute drive from Ilfracombe High Street. Located within North Devon and near to Exmoor. The Static comprises of a lounge, galley kitchen, bathroom, and 3 bedrooms. 1 bedroom is a double, 1 is a child’s twin and the other room can be either. The Static caravan is set in the farm grounds. It is privately run by the farm and Mullacott Farm will assist you in any way possible during your stay.
Pre-Arrival
We are located on the A361, on the outskirts of Ilfracombe, near Mullacott Cross roundabout. Our location is peaceful but accessible for people traveling by car, bus, and train or cycling.
The nearest shops are just under 1/2 a mile away.
The nearest bus stop is just under 1/2 a mile away at Mullacott Cross. Buses run every half hour and the service stops early in the evening. There is a limited service on a Sunday. The grass verge is not easily accessible, but this moves into a public footpath that cuts through our neighbor's horse field, having climbed down a step/stile.
The nearest railway station is Barnstaple, which is approximately 10 miles away. Taxis are usually available at the station.
There are several local taxi companies; we can make bookings in advance for you.
Dogs can be accommodated in the caravan, as long as it is with prior consent from the owners. Dog-drinking bowls are provided.
Brochures can be provided in large print if required. We regret we do not have facilities to prepare documents in Braille.
Our website www.mullacottfarm.co.uk provides pictures of our accommodation and further information about the services we provide.
You can contact us by telephone, text, e-mail or fax. Please see the Contact Information section of this document for full details.
Arrival & Car Parking Facilities
Please advise us of your anticipated arrival time so that we can be sure we are here to welcome you.
To ensure your accommodation is ready we ask that guests do not normally arrive before 4.00pm. Earlier arrival may, however, be possible by arrangement.
On arrival to Ilfracombe please follow the directions from our website, www.mullacottfarm.co.uk rather than using satnav, as they aren’t programmed very well around here, and some makes take you to our neighbor’s house, which is annoying for them.
Please follow the signs to the farmhouse to let us know of your arrival, and we can then point out where to park and check you in.
There is a parking space right outside the caravan, 3 meters away, and is a stone surface or 10 more unmarked spaces 40 meters away all tarmac and on a slight slope.
The car park is large, to enable access to the front and rear of vehicles, including mini buses.
There are no speed bumps or barriers in the car park area.
The car park is illuminated during the hours of darkness.
The Farm contact number is displayed inside the caravan.
We are able to assist guests with luggage if this is required.
All signage is in large font, clear, pictorial (where appropriate) and placed at a suitable height. Diagrams have been used where possible.
On arrival person who booked the caravan must come to the farmhouse and check in.
Main Entrance, Reception & Ticketing Area
On arrival the person who made the booking will come to the house to check in. If driving, this can be done as initial contact to the farm.
There are no steps to the farmhouse. The track is tarmac and wide, with a slight incline.
Assistance will be provided if requested.
A Pad / pen is available on arrival.
There are uniform, bright lights in the reception area.
Keys are given; on check in.
Seating is available in the reception/entrance.
A familiarization tour or escorted visit is offered.
From the car park there is a step, 20 cm. There is an 8 cm lip onto the paving slabs, and then a 22 cm step up through the door of the caravan. The door entrance is single leaf and outward opening and is 57 cm wide. There is a differential in colour from the step to the caravan.
The opening times / manned hours for reception and main doors are 8.00 a.m. - 10 p.m. Arrival outside of these times can be arranged, as we live on site, but common courtesy is expected.
The reception desk is located in the farm porch, with good overhead, direct lighting and is 780mm high. The floor is level.
Provision is made for service dogs. Water bowls; stable area to sleep, and a walking facility is available.
The signage is clear, and reflective.
The reception area is 240cm x 185cm. It is all on ground level. It is painted, as opposed to brick.
Public WCs
The showers and toilets are 10m from the camping barn.
From the camping barn, turn right, and walk across the tarmac track to the toilet block.
The men’s toilet has a 78cm doorway. It is tiled throughout. There are 2 cubicles, with 56cm doorways, and the WC is 42cm high. There are 2 basins in the men’s at 81cm and 4 urinals, 2 at 68cm and 2 at 51cm.
The ladies toilet has a 78cm doorway. It is tiled throughout. There are 4 cubicles, with 56cm doorways, and the WC is 42cm high. There are 2 basins in the ladies at 85cm.
Size of cubicles free floor space is about 50cm squared.
The tiling is non-slip tiling throughout.
Doors - single leaf with a sliding lock
Outdoor Facilities
There is a brick built BBQ for the caravan leading off from either door. From the lounge there are 4 steps, 18 cm each, or form the main kitchen door there is the 22 cm step to the flagstones, then a further 2, 18 cm steps to a small seating area and BBQ, overlooking the paddock. There is a picnic table / bench adjacent to the car park space, on a grass lawn.
Picnic area/BBQ area. The area is located at the far end of the camping field. Turn right out of the main door, then left, and follow the tarmac track for 20m. Through the wooden gate, and onto the firm stone track for another 100m. Picnic/BBQ area is on the left, and is a grass area. The 2 BBQ's are brick built and are 75cm. The tables are wooden, traditional pub table benches, 75cm high.
The nearest WC available are the main ones, near the camping barn, 250m away.
Caravans
Parking is next to the caravan, and is 280 cm wide, with a stone base. From the car park there is a step, 20 cm. There is an 8 cm lip onto the paving slabs, and then a 22 cm step up through the door of the caravan.
The door entrance is single leaf and outward opening and is 57 cm wide.
There is a differential in colour from the step to the caravan.
The caravan has a battery operated smoke alarm.
The television has a remote control, and has teletext.
The lighting is either central, or central and wall lighting, with energy saving bulbs. There is a great deal of natural lighting too, as the caravan faces south.
Instructions / information are all available on the website, or in the file in the caravan. They can be offered in large print too, on request. The corridors and passageways are all 65 cm wide.
The bedrooms and lounge are all fitted with carpet, in a contrast colour to the walls and furnishings. The bathroom and kitchen are fitted with lino.
The dining table is a fold down one, with folding seats that slot in under the table. There are no seat arms.
The gas fire in the lounge is thermostatically controlled.
The widest space in the bedrooms is 50 cm.
The bathroom is a square room with the basin immediately in front of you, and the hipbath/shower, The WC is fixed the door wall, to the side of the door. The bath height is 50cm and the gap is 50 cm wide. The bathroom door is 57 cm wide.
The work surfaces are white, and 94 cm high. There are cupboards on the wall, as well as underneath the workbench. The microwave, sink and hob are all on the same work surface. The oven is 145 cm high, at the top, where the switches are. There is a cordless kettle, also on the workbench, and a toaster. The sink has regular taps and the walk way is 65 cm wide.
There are facilities for dogs/provision for dogs.
The signage is clear, and or pictorial. Print is available in alternative formats.
The walls / skirting are all white, with wooden brown doors. The carpets are coloured and the lino has a geometric pattern.
Grounds and Gardens
This is a working farm and the majority of the public areas are also livestock areas at some time of the year. All gates are suitable for livestock, first and foremost.
There is a good path down to the bottom fields, made from pressed stone that is fairly smooth on a slight incline.
There are seats for resting at the BBQ area.
Signage around the farm is colour coded and reflective.
The public toilets are located opposite the camping barn, as discussed earlier in this document.
Additional Information
All Fire Evacuation procedures are listed in the Fire Risk assessment, displayed on the website, and in the caravan. Service dogs are welcome in the caravan, pre arranged with the owner. Dog bowls are provided, and a dog-walking route will be discussed on arrival, depending on where the stock is.
There is No Smoking throughout the caravan. Smoking is permitted outside, and a metal sand filled bin is provided for butts to be disposed in.
Mobile networks are patchy in this area. Orange appears to give the best coverage.
Signage is reflective and in large print.
There is no background noise.
No concessions are made for carers.
There is usually someone on site who can offer reasonable assistance.
Emergency call procedures are listed in the caravan.
Address: Mullacott Farm
Ilfracombe
Devon
EX34 8NA
Telephone: 01271 866877
Fax: N/A
Email:
This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Website: www.mullacottfarm.co.uk
Grid reference:
Os x 251383
Os y 145247
Hours of operation:
Every Day
8.00 am - 10 pm.
Emergency number:
01271 866877
or
01271 867022
Local carers: NEWCROSS HEALTHCARE (BARNSTAPLE)
Independence House
Bear Street
Barnstaple
North Devon
EX32 7DX
Tel: 01271 328783
Fax: 01271 329069
www.newcrosshealthcare.com
Local equipment hire companies: Speedy Hire Centers
Mr. Kevin Furs
Unit 2
Old Station Road
Barnstaple
Devon
EX32 8PB
01271 344911
http://www.build.co.uk/company_224888.htm
Local public transport numbers: Train (about 13 miles away)
First Great Western
Barnstaple Station
Station Road
Barnstaple
Devon
EX31 2AU
0871 200 49 50
http://www.nationalrail.co.uk/stations/BNP.html
Bus
First Group plc
First
The Ride
Chelson Meadow
PLYMOUTH
PL9 7JT
Bus Timetables
0871 200 22 33
http://www.firstgroup.com/ukbus/southwest/devon/contact/
Local accessible taxi numbers:
A2B Taxis
01271 867788
Future Plans
Install free view box.
Contact Telephone and Email Address
We welcome your feedback to help us continually improve if you have any comments please phone 01271866877 or email www.mullacottfarm.co.uk
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