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Access Statement for Mullacott Farm Camp Site


 

Introduction

The Mullacott Farm Camp site is a Camping and Caravan club site C.S. site, on a working farm. The campsite is run as a green field site, so the majority is on grass.  It is not manicured and there are no hard standings.  The farm is on one of the highest points in the area, and although there are flat areas suitable for plenty of camping the fields are all sloping on the walkways.  The accommodation is in Ilfracombe, Devon - a five-minute drive from Ilfracombe High Street. Located within North Devon and near to Exmoor. The campsite is set in the farm grounds. It is privately run by the farm and Mullacott Farm will assist you in any way possible during your stay.  

 
Pre-Arrival

We are located on the A361, on the outskirts of Ilfracombe, near Mullacott Cross roundabout.  Our location is peaceful but accessible for people traveling by car, bus, and train or cycling.  
The nearest shops are just under 1/2 a mile away.  
The nearest bus stop is just under 1/2 a mile away at Mullacott Cross. Buses run every half hour and the service stops early in the evening. There is a limited service on a Sunday.  The grass verge is not easily accessible, but this moves into a public footpath that cuts through our neighbours’ horse field, having climbed down a step/stile.

 
The nearest railway station is Barnstaple, which is approximately 10 miles away. Taxis are usually available at the station.  
There are several local taxi companies, mentioned on this website.  

Dogs can be accommodated on the campsite, as long as it is with prior consent from the owners.  

We do not have a brochure but a tariff can be provided in large print if required. We regret we do not have facilities to prepare documents in Braille.  

Our website www.mullacottfarm.co.uk provides pictures of our accommodation and further information about the services we provide.  
You can contact us by telephone, text or e-mail. Please see the Contact Information section of this document for full details.    
 

 
Arrival & Car Parking Facilities

Please advise us of your anticipated arrival time so that we can be sure we are here to welcome you.  
To ensure your camping spot is ready we ask that guests do not normally arrive before 12.00pm. Earlier arrival may, however, be possible by arrangement.  
On arrival to Ilfracombe please follow the directions from our website, www.mullacottfarm.co.uk rather than using satnav, as they aren’t programmed very well around here, and some makes take you to our neighbours’  house, which is annoying for them.  
Please follow the signs to the farmhouse to let us know of your arrival, and we can then point out where to park and check you in.  
There is a parking space right outside the camping field - 10 unmarked spaces, all tarmac and on a slight slope.  
The car park is large, to enable access to the front and rear of vehicles, including mini buses.  
There are no speed bumps or barriers in the car park area.  
The car park is illuminated during the hours of darkness.    
The Farm contact number is displayed on the receipt payment labels. 
All signage is in large font, clear, pictorial (where appropriate) and placed at a suitable height.  Diagrams have been used where possible.  
On arrival the person who booked the camping must come to the farmhouse and check in.  
 

 
Main Entrance, Reception & Ticketing Area

On arrival the person who made the booking will come to the house to check in.  If driving, this can be done as initial contact to the farm.  
There are no steps to the farmhouse.  The track is tarmac and wide, with a slight incline.  
Assistance will be provided if requested.  
A Pad and pen are available on arrival.  
There are uniform, bright lights in the reception area.   
Payment and receipt are made on arrival.
Seating is available in the reception/entrance.  
A familiarization tour or escorted visit is offered.  
The opening times / manned hours for reception and main doors are 8.00 a.m. - 10 p.m.  Arrival outside of these times can be arranged, as we live on site, but common courtesy is expected.  
The reception desk is located in the farm porch, with good overhead, direct lighting and is 780mm high.  The floor is level.  
Provision is made for service dogs. Water bowls; stable area to sleep, and a walking facility is available.  
The signage is clear, and reflective.  
The reception area is 240cm x 185cm.  It is all on ground level.  It is painted, as opposed to brick.  
 

Public WCs

The showers and toilets are 10m from the camping barn.  
From the camping barn, turn right, and walk across the tarmac track to the toilet block.  
The men’s toilet has a 78cm doorway.  It is tiled throughout.  There are 2 cubicles, with 56cm doorways, and the WC is 42cm high.  There are 2 basins in the men’s at 81cm and 4 urinals, 2 at 68cm and 2 at 51cm.  
The ladies toilet has a 78cm doorway.  It is tiled throughout.  There are 4 cubicles, with 56cm doorways, and the WC is 42cm high.  There are 2 basins in the ladies at 85cm.  
Size of cubicles free floor space is about 50cm squared.  
The tiling is non-slip tiling throughout.  
Doors - single leaf with a sliding lock
 
Outdoor Facilities

Picnic area/BBQ area. The area is located at the far end of the camping field.  Turn right out of the main door, then left, and follow the tarmac track for 20m.  Through the wooden gate, and onto the firm stone track for another 100m.  Picnic/BBQ area is on the left, and is a grass area.  The 2 BBQ's are brick built and are 75cm.  The tables are wooden, traditional pub table benches, 75cm high.  
The nearest WC available are the main ones, near the camping barn, 250m away.  
 
Touring Facilities (Holiday Parks)

The toilets and showers are discussed under public WC's.
The washing up area is located next to the camping barn, in a covered area.  There is an 8 cm lip through an 86 cm doorway.  2m in there is a right hand turn through a 75 cm doorway into the sink area.  The turning space is 172 cm x 450 cm.  The sinks are 89 cm high and have regular taps.  Hot water comes from a wall mounted water heater.  
The wastewater can be disposed of down the drain next to the showers.  
The chemical elsan disposal is 25 m from the main reception area.  The tarmac moves onto grass, and there is a slide over bolt, to keep the elsan area tidy.  Inside the flush toilet, without seat holds the chemical waste, and is flushed away normally.  The WC is 45 cm high.  There is a tap adjacent to this, at 45 cm high, which can be used to wash out with.
There are various taps around the campsite.  The main on, near the hook ups is 20 m from the main gate, and stands 84 cm high.  This is a normal outside tap.  There is no hose provided, as this may lead to cross infection.  
Rubbish and refuse is collected from the refuse areas once a day, and as and when it is needed.  There are various refuse areas around the field, but the nearest one to the hook up area is just inside the camping field gate.  The width is 60 cm, and then named recycling dustbins are inside.  
There are two other main recycling / water / refuse areas in the main camping field and the other tow fields, when they are open.  
The camping field has a rough stone track.  It is an undulating field, grassed.  
Assistance can be given, if there are personnel available, if required
Provision and facilities are provided for dogs.
Parking for campers is next to their tent or caravan.  In adverse weather we will ask people to park on the car park, or in the bottom paddock.
The signage is clear, with reflective pictorial signs where necessary.
A fridge is available for he storage of medicines, at the house.  A freezer block service is available for a small charge.

 
 

 

 

Grounds and Gardens

This is a working farm and the majority of the public areas are also livestock areas at some time of the year.  All gates are suitable for livestock, first and foremost.  
There is a good path down to the bottom fields, made from pressed stone that is fairly smooth on a slight incline.   
There are seats for resting at the BBQ area.  
Signage around the farm is colour coded and reflective.  
The public toilets are located opposite the camping barn, as discussed earlier in this document.  
 
Additional Information

All Fire Evacuation procedures are listed in the Fire Risk assessment, displayed on the website.
Dogs are welcome on the campsite, on a lead, and cleaned up after them.  A dog-walking route will be discussed on arrival, depending on where the stock is.  
There is Smoking on the campsite, but remember that fag ends are litter, so throw them in the bin, not on the floor.  .   
Mobile networks are patchy in this area.  Orange appears to give the best coverage.  
Signage is reflective and in large print. 
There is no background noise.  
No concessions are made for carers.  
There is usually someone on site who can offer reasonable assistance.  
 

Emergency call procedures are listed in reception.

 
Address: 

Mullacott Farm 
Ilfracombe 
Devon 
EX34 8NA 
  

 
Telephone:  01271 866877

 
Email:  relax@mullacottfarm.co.uk 

 
Website:  www.mullacottfarm.co.uk 

 
Grid reference: 

 

Os x 251383  
      
Os y 145247  
     
  

 
Hours of operation: 

 

Every Day 
      
8.00 am - 10 pm.  
  

 
Emergency number: 

 

01271 866877  
  
or  
        
01271 867022  
  

 
Local carers: 

NEWCROSS HEALTHCARE (BARNSTAPLE)
Independence House  
Bear Street  
Barnstaple  
North Devon  
EX32 7DX  
      
     
Tel: 01271 328783  
Fax: 01271 329069  
     
www.newcrosshealthcare.com 
  

 
Local equipment hire companies: 

 

Speedy Hire Centers 
     
Mr. Kevin Furs   
Unit 2  
Old Station Road  
Barnstaple  
Devon  
EX32 8PB   
        
01271 344911  
        
http://www.construction.co.uk/company_224888.htm
  

 
Local public transport numbers: 

 

Train (about 13 miles away) 
  
First Great Western  
Barnstaple Station  
Station Road  
Barnstaple  
Devon  
EX31 2AU   
        
0871 200 49 50   
        
http://www.nationalrail.co.uk/stations/BNP.html  
        
 

 

 

 

 

 

 

 

 

Bus  
         
First Group plc  
        
First  
The Ride  
Chelson Meadow  
PLYMOUTH  
PL9 7JT  
        
Bus Timetables  
0871 200 22 33  
        
http://www.firstgroup.com/ukbus/southwest/devon/contact/  
      
  
  

 
Local accessible taxi numbers: 

 

A2B Taxis  
01271 867788  
  

 
Future Plans

 

 
Contact Telephone and Email Address

 

We welcome your feedback to help us continually improve if you have any comments please phone 01271866877 or email www.mullacottfarm.co.uk
 

 

 

Created: 01.02.15

WELCOME

We know you will have a relaxing time at Mullacott Farm and that you will love visiting Ilfracombe, Exmoor and North Devon, but if there is anything we can help you with, please just ask.

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CONTACT

01271 866877

relax@mullacottfarm.co.uk

Mullacott Farm, Ilfracombe

Devon, EX34 8NA